Transforming Lives Through Health

 At VACCD, we understand the critical importance of reliable transportation in accessing healthcare services. Our Medicaid Transportation Services, developed in alignment with Virginia’s Department of Medical Assistance Services (DMAS) guidelines, provide essential support to ensure that Medicaid recipients can attend medical appointments and receive the care they need. This program is designed to remove transportation barriers, improve access to healthcare, and enhance the overall well-being of our community. 

Medicaid Transportation Services offer non-emergency medical transportation (NEMT) to Medicaid recipients who have no other means of getting to and from healthcare appointments. This service includes transportation to doctors’ offices, hospitals, therapy sessions, pharmacies, and other medical facilities. Our goal is to ensure that individuals have consistent and reliable access to the healthcare services they need to maintain their health and well-being. 

Key Features of Our Medicaid Transportation Services:

1. Reliable and Timely Transportation:Our transportation services are designed to be dependable and punctual, ensuring that clients arrive at their medical appointments on time. We understand the importance of keeping healthcare appointments and strive to provide timely service.
2. Comprehensive Coverage:Our Medicaid Transportation Services cover a wide range of healthcare appointments, including visits to primary care physicians, specialists, hospitals, outpatient clinics, therapy sessions, and pharmacies. This comprehensive coverage ensures that all healthcare needs are met.
3. Safe and Comfortable Vehicles:We prioritize the safety and comfort of our clients. Our fleet of vehicles is well-maintained, clean, and equipped to accommodate individuals with special needs, including those who require wheelchair-accessible transportation.
4. Professional and Caring Drivers:Our drivers are professionally trained, licensed, and committed to providing compassionate care. They assist clients in getting in and out of the vehicle, ensuring a safe and comfortable journey.
5. Easy Scheduling and Coordination:Scheduling transportation with us is straightforward and convenient. We offer multiple ways to book a ride, including phone, online, and mobile app options. Our team coordinates with healthcare providers to confirm appointments and ensure seamless service.
6. Flexibility and Accessibility:We offer flexible scheduling to accommodate various appointment times, including early morning and late afternoon appointments. Our services are accessible to all Medicaid recipients, regardless of their location within Virginia.
7. No Cost to Medicaid Recipients:Our Medicaid Transportation Services are provided at no cost to eligible Medicaid recipients. This ensures that financial constraints do not prevent individuals from accessing necessary healthcare services.
8. Support for Special Needs:We provide specialized transportation services for individuals with special needs, including those with physical disabilities, chronic illnesses, and other health conditions. Our vehicles and staff are equipped to handle these specific requirements.

• Reliability: Our commitment to punctuality and dependability ensures that clients can rely on us for their transportation needs.
• Compassionate Care: Our drivers and staff are trained to provide compassionate and respectful care, making every journey comfortable and stress-free.
• Comprehensive Service: We cover a wide range of medical appointments and offer flexible scheduling to meet the diverse needs of our clients.
• Compliance with DMAS Standards: We adhere strictly to the guidelines set by Virginia DMAS, ensuring our services meet the highest standards of safety, reliability, and effectiveness.

At VACCD, we are dedicated to ensuring that Medicaid recipients have access to the healthcare services they need through reliable and accessible transportation. Our Medicaid Transportation Services provide the essential support required to attend medical appointments, maintain health, and enhance overall well-being. By choosing us, you are selecting a partner committed to your health, convenience, and peace of mind.